Frequently Asked Questions

Everything you need to know about Aiden by ADB Solutions.

Can Aiden browse the internet?

Yes. Aiden has built-in web search powered by Tavily. When you ask about current events, prices, news, or anything requiring live data, Aiden searches the web in real time and summarizes the results — it never guesses.

Can Aiden use our files and documents?

Yes. You can upload PDF, CSV, TXT, DOCX, JSON, and Markdown files. Aiden extracts the text and can analyze, summarize, and answer questions about your documents. File uploads are available on Pro and Business plans.

Can Aiden connect to our existing tools?

Yes. Aiden integrates with Gmail (via Resend), Slack, Google Calendar, Supabase, and custom webhooks. You can also connect any REST API. More integrations are added regularly.

Can Aiden automate tasks and workflows?

Yes. The workflow builder lets you create multi-step automations with triggers (manual, scheduled, webhook, file upload), conditions, approval steps, retry logic, and notifications. You can also describe workflows in plain English and Aiden will generate the steps.

Is our data private and secure?

Absolutely. Your data is stored securely in Supabase (PostgreSQL), encrypted in transit, and never shared with other users. Aiden does not train on your data. You can export or delete all your data at any time. We support SSO, MFA, role-based access, and full audit logging.

Can our team collaborate on Aiden?

Yes. Business plans support up to 25 seats with five workspace roles: Owner, Admin, Manager, Member, and Viewer. Each role has configurable permissions for agents, workflows, and integrations.

Does Aiden require coding?

No. Everything in Aiden — chat, agents, workflows, integrations, and settings — is designed for non-technical users. You can describe what you want in plain English and Aiden handles the rest. For advanced users, API access is available on Business plans.

What AI model does Aiden use?

Aiden is powered by Claude by Anthropic — one of the most capable and safety-focused AI models available. The model is optimized for business use cases with strong reasoning, writing, and analysis capabilities.

Can I create custom AI agents?

Yes. The agent builder lets you create agents with specific roles, goals, instructions, tool permissions, memory settings, and output preferences. Start from one of 7 templates or build from scratch.

What happens when I hit my daily message limit?

Aiden will let you know and suggest upgrading. Free plans include 10 messages per day, Pro includes 200, and Business includes 1,000. Limits reset at midnight.

Still have questions?